![]() ![]() ![]() ![]() When you accept the connection, the remote session will begin. Your help desk provider will request a remote connection. ![]() Provide that number to your help desk provider. Open the QuickSupport app and locate your ID number. Tick all boxes of Teamviewer on the right hand side. Download the free TeamViewer QuickSupport app from Google Play or Apple Store. The aim is to have the same process but without the the part where the user have to launch TeamviewerQS. User launch it and he is automatically connected to our support who can take control of the computer with user permission. This time Under the Acessibility as shown in the screenshot below: I'm noob in TeamViewer and I have a simple question. In the Google Play store app, the correct TeamViewer app can be located with the key word quicksupport. Once the connection is established Teamviwer will ask for other permission in Secuirty&Privacy. INSTALLING AND USING TEAMVIEWER QS ON CHROMEBOOK: 1. Single click on the TeamViewer QuickSupport.app icon in your Finder. One of our agents will see you in our Teamviewer system and connect, you would need to click "Allow" once you are prompted. I have for many years been using a program called TeamViewer to offer my clients the. Then go to the Privacy Tab, and on the left scroll up/down and find Screen Recording, click on it and you will see Teamviewer on the right hand side, please tick the box there as shown on the screenshot below:Īfter you tick the box, Teamviewer will ask for a "Reboot", close the Teamviewer application entirely and reopen it. Optimized for instant remote desktop support, this small customer module does not require installation or administrator rights. On the GENERAL TAB, allow apps to be opened from everywhere as on the screenshot below: This article will explain how to allow Teamviewer QS on MacOS Catalina so you can connect with our technical support agents. ![]()
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